1. Who we are
Our website address is: https://wirralwebdesigns.co.uk.
This website is operated by Patrick M Brennan, trading as Wirral Web Designs.
- Address: Gordon Avenue, Wirral, Merseyside, CH49 1SH
- Contact Email: [email protected]
- Telephone: 07800 521948
2. What personal data we collect and why we collect it
We collect personal data only when necessary to provide our web design and digital marketing services.
Contact Forms
When you submit an inquiry via our contact forms (powered by SureForms), we collect:
- Name and Email Address.
- Business industry (e.g., healthcare, fitness, financial, or gardening).
- Any personal information you voluntarily include in your message.
Why: This data is collected under the legal basis of Legitimate Interest to respond to your inquiry and provide a tailored quote. We keep these submissions for 6 months for customer service purposes unless you enter into a contract with us, in which case they are kept for the duration of our business relationship.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection. An anonymized string created from your email address (a hash) may be provided to the Gravatar service (Privacy Policy).
Cookies
We use cookies to enhance your experience:
- Comment Cookies: If you leave a comment, you may opt-in to saving your name and email. These last for one year.
- Login Cookies: If you have an account and log in, we set temporary cookies to determine browser compatibility and save login info. Login cookies last two days; screen options cookies last one year.
- Analytics Cookies: We use lightweight analytics to monitor site performance and improve user experience.
Embedded Content
Articles on this site may include embedded content (e.g., videos, maps). Embedded content from other websites behaves exactly as if the visitor has visited the other website and may collect data or use cookies.
3. Who we share your data with
We do not sell your data. We only share data with essential third-party service providers to operate this site:
- Hosting Provider: Bluehost (Newfold Digital) stores our website data on secure servers.
- Email Delivery: SureMail (SMTP) processes outgoing emails to ensure your inquiries reach us reliably.
- Security: Really Simple Security monitors the site for threats but does not process personally identifiable information.
4. How long we retain your data
- Comments: Retained indefinitely so we can recognize and approve follow-up comments automatically.
- Contact Form Entries: Retained for 6 months for service inquiries.
- Client Records: If you become a client, we retain transactional and contract data for 7 years to comply with UK tax and legal requirements.
5. What rights you have over your data
Under UK GDPR, you have the following rights:
- Access: You can request a copy of the personal data we hold about you.
- Erasure: You can request that we delete your data (this does not include data we must keep for legal or security purposes).
- Correction: You can ask us to fix inaccurate information.To exercise these rights, email [email protected].
6. Where your data is sent
As we use Bluehost for hosting, your data may be processed on servers located in the United States. We ensure these transfers are safeguarded using Standard Contractual Clauses (SCCs) to maintain UK-equivalent data protection standards.
7. How we protect your data
We take security seriously:
- All data is transmitted via SSL/HTTPS encryption.
- We use Two-Factor Authentication (2FA) for administrative access.
- We use Really Simple Security to protect against brute-force attacks and malware.
8. Data Breach Procedures
In the unlikely event of a data breach, we have an internal reporting system and will notify the Information Commissioner’s Office (ICO) and affected individuals within 72 hours if there is a high risk to their rights and freedoms.